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    RAQS Consultant: What's New in RAQS

    Updated: October 3, 2018


    New Automated Tax Compliance Verification Process

    The Ontario Government has automated the mandatory Tax Compliance Verification (TCV) process for businesses bidding on provincial contracts valued at $25,000 or above.

    Effective September 14, 2018, service providers registered with the Ministry of Transportation’s Registry, Appraisal and Qualification System (RAQS) are required to confirm compliance with provincial tax obligations, including those federally administered for Ontario, using a new self-serve portal. The TCV portal replaces the existing Tax Compliance Declaration Form and allows service providers to check their compliance status at any time online, and obtain a TCV number to provide to procuring ministries.

    Service providers in RAQS are required to complete a TCV at the time of registration and on an annual basis. Tax compliance verification is required to be eligible to bid on MTO contracts.

    What are the steps in this new process?

    Before you can verify your tax compliance status, your business will need to have a ONe-key ID. Visit One-key Account Registration to set up an account.

    1. To get your TCV number: Register for E-Services
    2. Select e-Services from My Services
    3. Select or Add a Business on the e-services page
    4. Select TCV (you will be redirected to the portal)
    5. In the portal, select Request TCV Number on the TCV page
    6. If necessary, attach the Filing and Balance Confirmation (FBC) Letter (if required) and select Next
    7. Select View Summary to review compliance summary
    8. Download TCV Certificate (optional)
    9. Provide your email to receive alerts about your account status

    After completing the steps above, service providers can submit their TCV number and a copy of their FBC letter to MTO Qualification Control as part of their RAQS initial registration or at the time of annual renewal.

    For more information about the TCV program visit the Supply Chain Ontario website.

    For MTO specific inquiries, contact MTO Qualification Control by email at, or by phone at (905) 704-2144

    MTO Tax Compliance Verification (TCV) Instructions.pdf

    Updated: April 13, 2018


    Elimination of Quality Verification Engineer and Replacement with New Acceptance System

    New specifications have been implemented in CPS as of March 8th for use on Contracts advertised after April 1st, 2018. New Contract Administration RFP and RFQ versions have been made available for use to MTO staff as of March 15, 2018 for impacted projects. A new CAITM Amendment is now available for use as of March 15, 2018 on RAQS/MERX.

    The summaries of specifications impacted are included below:

    Appendix One.docx
    Appendix One.pdf

    Updated: September 7, 2018


    NEW Monthly RAQS assignment award information is now available. Click the below document to download the list of awards in the last month.

    RAQS Engineering Services Awards August 31 2018.pdf

    Updated: February 9, 2018


    NEW! As of February 9th, RAQS is adding a new specialty “Quality Oversight, Audit & Inspection – Prestressed Precast Concrete Production Facilities”, under the Construction Administration Grouping/Category. Please visit the Specialties Criteria link under Construction Administration for the specific criteria for this specialty. Service Providers are encouraged to prepare submissions as soon as possible. MTO will be posting an Request for Quotation for future work once there are service providers qualified under this specialty.

    Updated: January 28, 2017

    All Pavements and Foundations Engineering Consultants

    The gINT MTO library template is now available for download.

    Consultants providing borehole investigation service to the Ministry should follow this gINT MTO template to ensure consistency.

    MTO Library Sept 19, 2016.glb mto project template (revised September 19, 2016).gpj

    The borehole log, grain size distribution and plasticity chart should follow the format in the files provided below.

    ontario_mto_bh (modified July 23 2015).pdf ontario_mto_gs.pdf ontario_mto_pc.pdf

    User is required to have gINT installed on the computer to open the gINT library file.

    For more information, contact Susanne Chan at:

    Updated: October 24, 2017


    Effective November 6, 2017, all invoices received by MTO will require the firm’s Canada Revenue Agency (CRA) Business Number in order to facilitate payment. Invoices that do not include the Canada Revenue Agency (CRA) Business Number will be returned.

    Updated: September 13, 2017


    The following specialties under the Engineering Materials Testing and Evaluation category are being discontinued:

    Bituminous - Hot Mix Asphalt Mix Design Testing;
    Concrete - Concrete Strength Testing;
    Concrete - Field Testing of Concrete;
    Concrete - Grout Testing;
    Concrete - High Performance Concrete Cylinders;
    Concrete - Total Chloride Ion in Concrete

    The specialty of Bituminous-Hot Mix Asphalt Mix Design Testing will be administered by means of the
    lists posted on the ‘Qualified Laboratories’ section of RAQS, at the following address:

    For the above-noted Concrete Specialties, Qualification for concrete testing on MTO contracts will continue to be administered by means of the lists posted on the ‘Qualified Laboratories’ section of RAQS, at the following address:

    Updated: January 31, 2017

    Updated MTO Surface Course Directive – PHM-C-001

    Recently, the Ministry of Transportation formalized the update of the surface course directive PHM-C-001. Below is the latest version of the directive to be applied immediate for any pavement design works.

    Surface Course PHM-C-001 (Dec 2014) Final.pdf

    For more information, contact Susanne Chan at:

    Updated: July 24, 2013



    Please be advised the Ministry of Transportation is changing the RAQS Toll Free Line for Consultants.

    Effective August 1, 2013, Consultants are to call the new Toll Free Line, 1-855-327-6780, for any inquiries regarding the Ministry’s Consultant Registry Appraisal and Qualification System (RAQS). E-mail inquiries can continue to be sent to the current address, at

    Please note that this change is only for Consultants. Contractors are to continue to use the RAQS-MERX Help Desk number (1-800-964-6379) or email for any inquiries.

    Updated: January 8, 2010

    Accessibility Standards for Customer Service (ASCS) Training Requirements

    The Province of Ontario’s accessibility legislation requires ministries to adhere to the Accessibility Standards for Customer Service (ASCS) regulated under the Accessibility for Ontarians with Disabilities Act (AODA), 2005.

    In order to comply with the AODA accessible customer service training requirements (O. Reg. 429/07, [s. 6]) the Ministry of Transportation shall require that the “Supplier” provide to every employee, agent or volunteer or other persons associated with the “Supplier” who deals with members of the public or other third parties on behalf of the Ministry of Transportation training about provision of goods or services to persons with disabilities.

    The “Supplier” shall keep records of the abovementioned training, including the dates on which the training is provided and the number of individuals to whom it is provided, and shall provide documentation of the training to the Ministry of Transportation on request.

    These training requirements can be fulfilled by completing the e-Learning course Serve-Ability: Transforming Ontario's Customer Service. Additional information and resources are provided in the attached document.

    Accessibility Standards for Customer Service - Training Requirements.pdf