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RAQS Consultant: What's New in RAQS

Updated: September 21, 2015

All Pavements and Foundations Engineering Consultants

The gINT MTO library template is now available for download.

Consultants providing borehole investigation service to the Ministry should follow this gINT MTO template to ensure consistency.

MTO Library.glb mto project template (revised Sept 17 2015).gpj

The borehole log, grain size distribution and plasticity chart should follow the format in the files provided below.

ontario_mto_bh (modified July 23 2015).pdf ontario_mto_gs.pdf ontario_mto_pc.pdf

User is required to have gINT installed on the computer to open the gINT library file.

For more information, contact Susanne Chan at Susanne.chan@ontario.ca .

Updated: May 25, 2015

Update to the Tender Contract Tax Compliance (TCTC) Program

On February 25, 2014, the Tender Contract Tax Compliance (TCTC) program was expanded to ensure that Ontario businesses are compliant with their provincial tax obligations before being awarded a provincial contract.

As a MTO RAQS-registered Engineering Service Provider, you are required to ensure that your company is in compliance with your provincial tax obligations, whether administered by the Ontario Ministry of Finance or by the Canada Revenue Agency. This is now a requirement of your on-going RAQS Registration and Qualification for MTO Planning, Engineering and Construction Administration assignment opportunities.

A service provider will be required to obtain a tax compliance check only once as part of their annual MTO qualification renewal application. A service provider that is non-compliant will have their registration status updated to ‘Not Approved’ and be unable to bid on MTO assignments, until the tax obligations have been resolved.

Starting November 1, 2014, MTO will be contacting Engineering Service Providers to provide instructions on how to seek confirmation of tax compliance from both the Ministry of Finance and Canada Revenue Agency. There will be time limits specified for completing the compliance requests.

MTO will send an email to the RAQS Key Contact identified in the Consultant Registration Form. Please ensure your Key Contact information is up to date. The Engineering Service Providers who have recently been awarded an MTO contract will be contacted first, followed by Service Providers who have recently submitted EOIs and RFQs. Over a period of 10 months, all RAQS-registered Engineering Service Providers will be receiving MTO’s email request to seek confirmation of tax compliance.

For general inquiries on TCTC, contact doingbusiness@ontario.ca.

For MTO specific inquiries, please contact the RAQS Help Desk, Contract Management & Operations Branch at 1-855-327-6780, Fax 905-704-2855, Email:RAQSHelpDesk@ontario.ca.

Final Tax Compliance Declaration Form.pdf Tax Compliance Instructions.docx

Updated: September 16, 2013

To: Firms Registered in RAQS for Surveying

AutoCAD 2013 and Civil 3D 2013 Implementation for Surveying

The Geomatics function of the Ministry of Transportation is upgrading AutoDesk software for the Surveying specialties. Once implemented, AutoCAD 2013 and Civil 3D 2013 will be the Ministry’s standard software for Surveying assignments.

MTO standards files and customizations for AutoCAD and Civil 3D will be available for download from the MTO FTP web site under IESCAD: http://www.xfer.mto.gov.on.ca/PTASapps/index.htm.

It is anticipated that new Surveying assignments tendered for 2014 will require MTO deliverables using these new software versions.

Ongoing assignments must be completed using the current software. Occasionally special requests may still require deliverables in older formats, therefore consultants are advised to retain previous software versions.

For additional information or questions please contact:

Ron Berg, Deputy Chief Surveyor, 905 704 2330. Ron.Berg@ontario.ca

Peter Lamb, Survey Applications Officer, 905 704 2128. Peter.Lamb@ontario.ca

Updated: July 24, 2013



Please be advised the Ministry of Transportation is changing the RAQS Toll Free Line for Consultants.

Effective August 1, 2013, Consultants are to call the new Toll Free Line, 1-855-327-6780, for any inquiries regarding the Ministry’s Consultant Registry Appraisal and Qualification System (RAQS). E-mail inquiries can continue to be sent to the current address, at RAQSHelpDesk@ontario.ca

Please note that this change is only for Consultants. Contractors are to continue to use the RAQS-MERX Help Desk number (1-800-964-6379) or email raqs@merx.com for any inquiries.

Updated: July 23, 2013

Effective January 1, 2010, all TIS’s shall be undertaken by a firm approved under the Ministry of Transportation’s consultant Registry, Appraisal and Qualification System (RAQS) under the Traffic Impact Analysis specialty category. Also effective January 1, 2010, TIS’s shall be signed and stamped by a Professional Engineer registered in the Province of Ontario taking responsibility for the TIS contents.

The Ministry of Transportation has prepared these guidelines to provide guidance to developers and consultants in the preparation of Traffic Impact Studies (TIS) and the details required in a TIS that would be considered acceptable to the ministry. Compliance with these guidelines and discussions with appropriate Ministry staff in the preliminary stages of the development planning process will provide for a more consistent and efficient review process.


Updated: July 5, 2013

For information on Constructability Review please go the the RAQS End Result Assignment weblink listed below:


Updated: January 8, 2013

Please find below the Interim Report on Ontario's Default Parameters for AASHTOWare Pavement ME Design.
Ontario's Default Parameters for AASHTOWare Pavement ME Design - Interim Report (FINAL NOV 2012).pdf

Updated: May 15, 2012

Notice of Revision: Environmental Reference for Highway Design – French Disclaimer

Please note the following change to be effective immediately.

The disclaimer found in the Environmental Reference for Highway Design (ERD), Section 4: Consultation Program, Figure 4.1: French Language Services Requirements in Designated Areas, Documentation:

“Document hautement spécialisé n’est disponsible qu’en anglais en virtue du réglement 411/97, qui en exampte l’application de la Loi sur les services en francais. Pour de l’aide en français, veuillez communiquer avec le ministére des Transports, Bureau des services en français au: 905-704-2045 ou 905-704-2046.”

is deleted and replaced by

“ Ce document hautement spécialisé n'est disponible qu'en anglais en vertu du réglement 671/92, qui en exempte l'application de la Loi sur les services en français. Pour de l'aide en français, veuillez communiquer avec Heather Edwardson, ministère des Transports, au 905 704-2210. ‘’

Contact Information:
Theresa Olender
Environmental Policy Office

Updated: January 8, 2010

Accessibility Standards for Customer Service (ASCS) Training Requirements

The Province of Ontario’s accessibility legislation requires ministries to adhere to the Accessibility Standards for Customer Service (ASCS) regulated under the Accessibility for Ontarians with Disabilities Act (AODA), 2005.

In order to comply with the AODA accessible customer service training requirements (O. Reg. 429/07, [s. 6]) the Ministry of Transportation shall require that the “Supplier” provide to every employee, agent or volunteer or other persons associated with the “Supplier” who deals with members of the public or other third parties on behalf of the Ministry of Transportation training about provision of goods or services to persons with disabilities.

The “Supplier” shall keep records of the abovementioned training, including the dates on which the training is provided and the number of individuals to whom it is provided, and shall provide documentation of the training to the Ministry of Transportation on request.

These training requirements can be fulfilled by completing the e-Learning course Serve-Ability: Transforming Ontario's Customer Service. Additional information and resources are provided in the attached document.

Accessibility Standards for Customer Service - Training Requirements.pdf

Updated: December 23, 2010

Traffic Management Guidelines for Structure Rehabilitation Projects:

Traffic Requirements for Structure Rehabilitations update Feb 26 2009.pdf

Traffic Management Guidelines for Structure Rehabilitation Projects:

Portable Temporary Traffic Signals Policy.pdf

Updated: December 17, 2007

Designated Sources for Materials and Schedule of Updates

Special Provision No. 100S58 dated November 2007 will be implemented for use in MTO contracts advertised after December 20, 2007.

The Special Provision was revised to specify that Materials shall be supplied from sources in the Ontario Ministry of Transportation “Designated Sources for Materials” (DSM) available on The Road Authority website http://www.roadauthority.com/home.asp that is current at the time of supply of the product.

Revisions to the “Designated Sources for Materials” shall be posted on The Road Authority website on the first Business Day of the months of February, April, June, August, October and December. Contractors and Contract Administrators can ensure they have up-to date listings by checking the website on those dates.

Hard copy versions of the DSM listings published twice a year by Publications Ontario are not applicable to contracts that include the latest version of the Special Provision No. 100S58 dated November 2007 or later.

Other revisions to the special provision require contractor to:
  • Make such independent investigation and examination as necessary, to be satisfied as to the quality and quantity of the Material available from the DSM sources, and to ensure that all Material supplied by them satisfies the requirements of the Contract Documents, and
  • Complete and submit Form PH-A-106 “LIST OF MATERIALS FROM DESIGNATED SOURCES”.

    Updated: April 16, 2007

    Notice to Registered Consultants

    Procedures for the Electronic Transfer/Approval and Formal Review / Appeal of Consultant Performance Appraisals

    The procedures for the review and approval of performance appraisals including the Two-Step Formal Review/Appeal process are available at the RAQS Public Web Site. The ministry procedures allow a consultant 21 days (or 30 days based on the signed Legal Agreement) to approve an appraisal or submit for a Formal Appraisal Review / Appeal. Currently, consultant performance appraisals and the related correspondence are forwarded in hardcopy form to consultants via mail.

    The ministry is launching an automated procedure in RAQS for the electronic transfer of appraisal to consultants for review and follow-up steps for the approval of that appraisal or for Formal Appraisal Review/Appeal and related decisions. The above enhancement in RAQS is intended to expedite the timeliness of the process and will apply to all appraisals issued to consultants on/after April 16, 2007.

    The detailed User Instructions for the required steps including screen views are attached to this Notice and can be downloaded or printed. Also, these are being mailed in hardcopy form to all registered consultants.

    The following provides an overview of the procedure and steps in RAQS for the automated transfer of appraisals to a consultant, approval of an appraisal by the consultant and the Two-Step Formal Appraisal Review/Appeal process, if requested by the consultant:
  • Appraisals will be transferred to consultants electronically in RAQS. Appraisals will no longer be forwarded in hardcopy form to consultants.
  • When an appraisal is completed, the Ministry Project Manager (PM / CCO) will send an Appraisal Letter via regular e-mail to the Consultant’s Key Contact listed in RAQS. The letter is to inform the Consultant that an appraisal has been issued and is awaiting their review within the Deadline of 21 days (or 30 days if specified by the signed legal agreement). The letter will specify the Deadline Date for a response by a consultant.
  • A consultant can view that appraisal by logging into RAQS via the web (RAQS Public Web Site), using their ID and Password and selecting the Appraisals tab.
  • A consultant may take the following steps upon viewing an appraisal in RAQS:
  • The consultant may approve an appraisal by filling in the appropriate boxes on the appraisal
  • The consultant may discuss the appraisal and rating issued with the Ministry Project Manager (PM / CCO). The Ministry Project Manager (PM / CCO) can revise the appraisal and rating within the 21 (or 30) day deadline as specified in the above Appraisal Letter. If agreed with the consultant, the Ministry Project Manager (PM / CCO) makes the changes to the appraisal and notifies the Consultant accordingly, by phone/fax. The consultant can then view/verify such changes to an appraisal via the web.
  • If the consultant approves the appraisal in RAQS, they forward an Appraisal Approval Letter to the Ministry Project Manger (PM / CCO) stating that the appraisal has been approved by the consultant. The system subsequently fills in the Approval Date and First CPR Calculation Date.
  • If the Consultant does not request a Formal Review/Appeal Level-One within the 21-day deadline, the appraisal is automatically approved by default.
  • If the consultant requests a Formal Review/Appeal (Level-One) of an appraisal, they forward an electronic Appeal Request to the Regional/Office Manager. The reasoning and justification for a Formal Review/Appeal and any supporting documentation must be included as attachment(s) with the request. The Regional/Office Manager is immediately advised via regular e-mail that a Formal Appraisal Review/Appeal was requested by a consultant and is available in RAQS.
  • The Regional/Office Manager investigates the request for the Formal Review/Appeal Level-One requested by the consultant:
  • If required, the Regional/Office Manager may interview / meet with the consultant to discuss an appraisal and the supporting documentation submitted by the consultant.
  • In assessing a Formal Review/Appeal, the Regional/Office Manager may send an “Additional Information Request” through the RAQS System.
  • A consultant can respond to “Additional Information Request” by logging into the RAQS Consultant Website, opening the letter, and attaching the requested electronic files along with any explanation/description supporting their request.
  • When a Level-One Formal Review/Appeal is completed, the decision is recorded on the appraisal and forwarded to the consultant.
  • If the consultant accepts the decision, they inform the Regional/Office Manager via electronic letter of their approval of the appraisal and the rating decided at Level-One Formal Review. This step automatically results in the approval of that appraisal and the rating decided at Level-One Appeal.
  • If the consultant does not request a Level-Two Formal Review within the 21-day deadline advised by the Regional/Office Manager, the system will automatically approve the appraisal on the basis of the Level-One decision and fill in the Approval Date and First CPR Calculation Date on the Appraisal in RAQS.
  • If the consultant requests a Level-Two Formal Review/Appeal, they forward an electronic letter addressed to the Secretary of the Qualification Committee, with all justification and supporting documentation attached. The Qualification Committee decides on a request for Level-Two Formal Review/Appeal.
  • The Qualification Committee may send an “Additional Information Request” to the consultant through RAQS and the consultant is informed of the request via regular e-mail. The Consultant can respond to Additional Information Request by logging into the RAQS Consultant Website, opening the letter, and attaching the requested information/files.
  • The decision of the Qualification Committee is sent to the Consultant via regular e-mail and through RAQS and the appraisal is approved.

    Software/System Requirements: MS Word and MS EXCEL (2000 or later Version).

    Consultants Appraisal Review-Appeal 070416.pdf

    Consultants - Infraction Reports 070416.pdf

    For further information on above, please contact the Contract Management & Operations Branch at: email: RAQSHelpDesk@ontario.ca1-855-327-6780, Fax 905-704-2855.

    Updated: July 27, 2006

    Request for Proposal (RFP): Weights for Selection

    The following Weights for Selection will apply to Requests for Proposals (RFP) issued on/after July 28, 2006:

    Technical Scores 40%, CPR 50%, Price 10%

    For any RFPs issued prior to July 28, 2006, the current Weights for Selection will continue to apply (Technical Scores 30%, CPR 50%, Price 20%).

    Revised RFP: Price Breakdown Tables

    The revised RFP (Version 6.1/6.2) now requires Price Breakdown information for a Financial Proposal for Planning, Preliminary Design and Detailed Design assignments. The Price Breakdown Tables (14-1-, 14-2- or 14-3-) have been inserted in Section 14 along with the Tables regularly required. Please note that the submission of all Tables including Price Breakdown Tables is a mandatory requirement for a proposal submission from all bidders.

    The purpose of collecting Price Breakdown Information is to solely develop a database in RAQS for use for future Fee Estimates for similar projects. Please be advised that the Price Breakdown Information will not be used by the ministry staff for monitoring / tracking the assignment for which it is provided.

    For technical assistance, please contact:

    RAQS Help Desk, Contract Management & Operations Branch at 1-855-327-6780, Fax 905-704-2855, E-mail: RAQSHelpDesk@ontario.ca

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