|Registry, Appraisal and Qualification System (RAQS)|
RAQS Help Desk - Hours Of Operation:
If you have questions or need technical assistance, please contact the RAQS Help Desk at: 1-855-327-6780 Monday to Friday, 8:30 a.m. to 5:00 p.m. Eastern Standard Time, or via email to: RAQSHelpDesk@ontario.ca
Please listen carefully as our telephone menu options have changed.
Updated: September 16, 2013
To: Firms Registered in RAQS for Surveying
AutoCAD 2013 and Civil 3D 2013 Implementation for Surveying
The Geomatics function of the Ministry of Transportation is upgrading AutoDesk software for the Surveying specialties. Once implemented, AutoCAD 2013 and Civil 3D 2013 will be the Ministry’s standard software for Surveying assignments.
MTO standards files and customizations for AutoCAD and Civil 3D will be available for download from the MTO FTP web site under IESCAD: http://www.xfer.mto.gov.on.ca/PTASapps/index.htm.
It is anticipated that new Surveying assignments tendered for 2014 will require MTO deliverables using these new software versions.
Ongoing assignments must be completed using the current software. Occasionally special requests may still require deliverables in older formats, therefore consultants are advised to retain previous software versions.
For additional information or questions please contact:
Ron Berg, Deputy Chief Surveyor, 905 704 2330. Ron.Berg@ontario.ca
Peter Lamb, Survey Applications Officer, 905 704 2128. Peter.Lamb@ontario.ca
Updated: July 24, 2013
NOTICE TO CONSULTANTS
CHANGES TO CONSULTANT RAQS HELP DESK TELEPHONE LINE
Please be advised the Ministry of Transportation is changing the RAQS Toll Free Line for Consultants.
Effective immediately, Consultants are to call the new Toll Free Line, 1-855-327-6780, for any inquiries regarding the Ministry’s Consultant Registry Appraisal and Qualification System (RAQS). E-mail inquiries can continue to be sent to the current address, at RAQSHelpDesk@ontario.ca
Please note that this change is only for Consultants. Contractors are to continue to use the RAQS-MERX Help Desk number 1-800-964-6379 or email email@example.com for any inquiries.
Updated: January 15, 2013
RAQS-MERX Phase 2 Newsletter - Change of Tendering Process
Updated: January 8, 2013
Please find below the Interim Report on Ontario's Default Parameters for AASHTOWare Pavement ME Design.
Updated: May 15, 2012
Notice of Revision: Environmental Reference for Highway Design – French Disclaimer
Please note the following change to be effective immediately.
The disclaimer found in the Environmental Reference for Highway Design (ERD), Section 4: Consultation Program, Figure 4.1: French Language Services Requirements in Designated Areas, Documentation:
“Document hautement spécialisé n’est disponible qu’en anglais en vertu du règlement 411/97, qui en exempte l’application de la Loi sur les services en français. Pour de l’aide en français, veuillez communiquer avec le ministère des Transports, Bureau des services en français au: 905-704-2045 ou 905-704-2046.”
is deleted and replaced by
« Ce document hautement spécialisé n'est disponible qu'en anglais en vertu du Règlement 671/92, qui en exempte Ia traduction selon l'application de la Loi sur les services en français. Pour obtenir des renseignements en français, veuillez communiquer avec Heather Edwardson ministère des Transports, au 905 704-2210 »
Environmental Policy Office
Updated: January 8, 2010
Accessibility Standards for Customer Service (ASCS) Training Requirements
The Province of Ontario’s accessibility legislation requires ministries to adhere to the Accessibility Standards for Customer Service (ASCS) regulated under the Accessibility for Ontarians with Disabilities Act (AODA), 2005.
In order to comply with the AODA accessible customer service training requirements (O. Reg. 429/07, [s. 6]) the Ministry of Transportation shall require that the “Supplier” provide to every employee, agent or volunteer or other persons associated with the “Supplier” who deals with members of the public or other third parties on behalf of the Ministry of Transportation training about provision of goods or services to persons with disabilities.
The “Supplier” shall keep records of the abovementioned training, including the dates on which the training is provided and the number of individuals to whom it is provided, and shall provide documentation of the training to the Ministry of Transportation on request.
These training requirements can be fulfilled by completing the e-Learning course Serve-Ability: Transforming Ontario's Customer Service. Additional information and resources are provided in the attached document.
Check under the 'Consultant' link for updates on 'What's New For Consultants'.